Gnosko delivers bespoke customer service to suit the needs of the chemistry and biopharma industry. As we established new laboratory capabilities, they became our vendor of choice because of the professionalism and personalities of their staff. They allowed us to enact our vision for a new laboratory setup and interpreted our specifications well, consistently delivering a good solution. In addition, they were receptive to requests for changes or additions and provided clear guidance on what could be achieved. We are delighted with the outcome of our lab setup project with Gnosko. Their team responded well to the challenges we were facing, particularly those involving supply chain issues.
Their partnership expanded into establishing laboratory automation inside our facilities. Wills is a tireless leader in the laboratory automation marketplace. Aside from his personal contribution, Wills has demonstrated a unique commitment to impact the entire organization through the concepts and implementation of laboratory automation. He is among the most genuine and honest people I know and is a visionary in the laboratory automation and instrumentation industry.
The Gnosko team is successful in their endeavors because of their knowledge of the industry and breadth of technical expertise and focus on personal relationships. Their commitment to clients continues beyond the initial relationship to achieving their goals. I enjoy working with them and look forward to continuing our business interactions in the future. We highly recommend Gnosko as a distributor and partner for new laboratory setup and automation projects.
